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Sending an Encrypted Message

allows you to send an encrypted message to any recipient, including those that are not subscribers.

To send an encrypted message:

  1. From Outlook, compose a new message and attach any files.
  2. Specify the recipient(s) and subject of the email.
  3. Click Secure.
  4. Click Send.
  5. Tip: If you forget to secure a message, you will be prompted by default with a reminder prompt. For more information on the reminder prompt, click here.

  6. At this point, the service will automatically check to see if your recipient(s) subscribe to .
    • If all of your recipients are subscribers, the password prompt will appear. Continue to step 7.
    • If one or more of your recipients are not subscribers, you will be prompted to create a security question and answer.

    The security question is used to ensure the identity of the recipient and protect the message from being intercepted by someone other than the intended recipient. Before the recipient can read the message, they will be prompted to answer your security question. If the question cannot be answered correctly, the recipient will not be able to open the message.

  7. Once you have created a security question and answer, click Next. The password prompt appears.
  8. Tips on Sending Encrypted Messages

    As a general rule, when an encrypted message is encrypted the size of the message will increase by a factor of 2.5. The final size of the encrypted message is largely dependent on the size and file format of any attachments.

    The maximum allowable email size depends on the policy set by your company or email service provider. For large files you may want to consider using a compression utility such as WinZip and/or sending the attachments in batches.

  9. Enter your Secure ID password.
  10. Multiple Email Account Configurations

    If you have multiple email accounts configured in Outlook, always ensure your Send From email address is the address associated with your ID.

    • To select the Send From address in a new message window, click Accounts and then select the appropriate email address