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Adding a Trusted Contact

You can bypass the security question/answer step when sending a message to user of another compatible secure email system by adding the person as a trusted contact. This process is also called key exchange.

To send your public Secure ID (or public encryption key) and a request for someone else's key:

  1. From the Outlook main menu, click and then select Add a Trusted Contact. A new message window appears with a pre-formatted email message.
  2. In the To... field, enter the email address of the person you want to add as a trusted contact.
  3. Click Send. The password prompt appears.
  4. Enter your Secure ID password.
  5. Click OK. The message is digitally signed with a copy of your Secure ID (public encryption key) and is sent to the recipient.
  6. If the recipient responds to your request, the message appears in your Inbox with a red ribbon icon.

  7. When the message is open, right-click on the sender's display name/email address (in the From line) and select Add to Outlook Contacts. The recipients public encryption key is added to your local Outlook Contacts.