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Recovering a Forgotten Secure ID Password

To recover a forgotten Secure ID password:

  1. On the Outlook main menu, click tab.
  2. Click Tools and Settings. A new window opens.
  3. Click home icon.
  4. Click ID & Password Tools from the available options.
  5. Select I've forgotten my password and need to recover it.
    1. Enter the correct answers of the Password Recovery Questions.
    2. Click Next.
    3. In the New Password textbox, enter a new password.
    4. In the Confirm Password textbox, enter the new password again.
    5. Click Save Changes. The new password has been created.